Patient Experience

Grand River Hospital is a place where care never stops, and our staff work tirelessly to support the unique and specialized needs of people throughout the region. They are committed to providing holistic care—care of the whole person—and making every patient's experience exceptional.

Support Patient Experience

Make a difference in the hospital experience for patients and families by making a purchase from or donation to the collection below. No one likes to have to spend time at the hospital, and if we’re lucky, we may never need to experience it firsthand. But whether for ourselves or someone we love, it’s nice to know that when we need it, care is there.

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Most of us are blissfully unaware of the number of people, systems and tools that it takes to deliver health care. When thinking about patient experience, there is a tendency to think primarily of doctors and nurses. While they are vital to our hospitals, there are also so many diverse services and professionals involved in delivering care.

It takes more than 4,000 team members of all kinds to deliver care at Grand River Hospital.

At Grand River, exceptional patient experience is made possible by...