A healthcare worker kneels down beside a woman in a wheelchair to assist her at the Freeport Campus.

Patient Experience

Better equipment, better care. Thanks to donors, like you.

Grand River is one of Ontario’s largest community hospitals, in one of the province’s most diverse and rapidly growing cities. As a result, we’re faced with complex health and wellness needs. But, with the support of donors, like you, we’re working to ensure Care Never Stops.

Donate to Patient Experience

To deliver exceptional patient experience, Grand River Hospital relies on a combination of clinical expertise, state-of-the-art technology, and innovation. And, with your support, we can provide our patients with peace of mind, knowing they’re receiving the best care possible, in welcoming and comfortable spaces.

Grand River Hospital and Foundation have prioritized five key projects that will enable ongoing and improved patient experience through investments in technology and education. Your investment ensures our team is able to continue providing exceptional, patient-focused care in our communities:


Paul McIntyre Royston
Patient Experience Lead


Did You Know?

At Grand River Hospital and St. Mary’s General Hospital, Imaging and Nuclear Medicine are integrated programs. This enhances patient care by providing improved access and consistency in care for services including:

  • ✪ X-ray
  • ✪ Computerized Tomography (CT)
  • ✪ Magnetic Resonance Imaging (MRI)
  • ✪ Ultrasound
  • ✪ Interventional Radiology (IR)
  • ✪ Nuclear Medicine
  • ✪ Mammography and the Ontario Breast Screening Program