THE GRAND EXPERIENCE

How might we help you?

Our Facilities
Discover our campuses, parking and how to make most of our facilities.
Hospital locations and campus info

https://www.grhosp.on.ca/care/locations

Parking information

https://www.grhosp.on.ca/care/visitors/parking

Hospital map

https://grhf.ca/pages/wi-fi-landing-page#wifi_map_section

Digital support and device rental

/pages/digital-support-and-device-lending

Search the directory

https://www.grhosp.on.ca/about/contacts-key-services

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Our Services
Our volunteers can meet you at the door, bring coffee to your room and lend you a digital device.
How our volunteers can help you

https://grhf.ca/pages/volunteer

Accessibility support

https://www.grhosp.on.ca/care/accessibility

Patient security services

https://www.grhosp.on.ca/care/visitors/security

Digital support and device rental

/pages/digital-support-and-device-lending

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Your Support
Find out how you can make a difference in helping us transform health care delivery in our communities.
Ways to give

https://grand-river-hospital-foundation.myshopify.com/pages/ways-to-give

Become a donor

https://grand-river-hospital-foundation.myshopify.com/products/care-never-stops- donation

Show gratitude to care staff

https://grand-river-hospital-foundation.myshopify.com/products/token-of- gratitude?pr_prod_strat=copurchase&pr_rec_id=6d8231f9c&pr_rec_pid=6816897630348&p r_ref_pid=6726791954572&pr_seq=uniform

Grand 5050: Our own lottery

https://grand-river-hospital-foundation.myshopify.com/pages/grand-5050

Shop our foundation gift store

https://grand-river-hospital-foundation.myshopify.com/collections/shop

More about the Grand River Hospital Foundation

https://grand-river-hospital-foundation.myshopify.com/

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Your Involvement
At the core of every world-class institution are compassionate people who care about their community and the work they do.
Become a volunteer

https://grhf.ca/pages/volunteer

Reasons to volunteer

https://www.grhosp.on.ca/help/volunteering/top-10-reasons-to-volunteer

Community events

https://grand-river-hospital-foundation.myshopify.com/pages/community-events

Meet our volunteer team

https://grand-river-hospital-foundation.myshopify.com/pages/volunteer-team

More about volunteer & donor impact

https://grand-river-hospital-foundation.myshopify.com/pages/impact-reporting

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Care Coordination at Grand River Hospital

Grand River Hospital and Tamvoes are working together to improve the outcome of patient experiences while at Grand River Hospital.

Click here to learn more.

ON-SITE GUIDELINES

Coming to see us?

ON-SITE GUIDELINES

Coming to see us?

Visiting a friend or family?

Check out the hospital guidelines before your visit to understand.

About your hospital stay

Check out the patient guidelines to find out what to bring or how to prepare for receiving care for short-term appointments and inpatient stay.

Guidelines for visitors Guidelines for patients
INTERACTIVE MAP

Find your way around the hospital

PARKING & TRANSPORT

Our parking and transport options

PARKING & TRANSPORT

Our parking and transport options

Grand River Hospital provides affordable and accessible parking for all patients and visitors at our Kitchener Waterloo and Freeport campuses, with onsite support to help you.

More about parking at our campuses

https://www.grhosp.on.ca/care/visitors/parking

Discounted parking passes

https://www.grhosp.on.ca/care/visitors/parking/discounted-parking-passes

Pay-for-transport options

https://www.grhosp.on.ca/care/visitors/preparing-to-go-home

Support Parking for Patients in Need
HOSPITAL HOURS

We’re here for you

Formal Visiting

7:30am to 8:30pm

We are more than happy to welcome families and other partners in care 24/7 based on individual patient care needs

Kitchener Waterloo Campus After Hours Access

11:00pm to 5:45am

Please enter through the emergency department and check in with the security office

Freeport Campus After Hours Access

8:30pm to 6:00am

Please use the security phone at the main entrance to notify of your arrival

Emergency Room

24/7

Non-urgent

Find out where to go if your issue isn't urgent.

Non-Urgent Care Options
NEWS & STORIES

Grand ideas

Beauty for Hope campaign rallies support for local breast cancer care

When a cancer diagnosis touches someone’s life, everything changes. Life almost stands still. And eventually, it can inspire us to give back. That was the experience for Dr. Brace and his team at Guelph Facial Plastics, who rallied six local clinics in support of breast cancer care at Grand River Hospital this past fall. 

Four years ago, in 2019, Dr. Brace’s mother was diagnosed with breast cancer. After her initial surgery at Guelph General Hospital, she was referred to Grand River Hospital, where she received the rest of her treatment — and, her exceptional experience ultimately became the inspiration for the Beauty for Hope campaign. 

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Hospital stories

By parking at the Hospital, you help us fund care!

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Community stories

Split the Pot Lottery supports 51 Ontario Hospitals

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