How might we help you?

Our Facilities
Discover our campuses, parking and how to make most of our facilities.
Hospital locations and campus info

Parking information

Hospital map

Digital support and device rental


Search the directory

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Our Services
Our volunteers can meet you at the door, bring coffee to your room and lend you a digital device.
How our volunteers can help you

Accessibility support

Patient security services

Digital support and device rental


Grand Valet: Helping you to and from your car
Grand Concierge: Ordering meals and beverages to your room
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Your Support
Find out how you can make a difference in helping us transform health care delivery in our communities.
Ways to give

Become a donor donation

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Grand 5050: Our own lottery

Shop our foundation gift store

More about the Grand River Hospital Foundation

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Your Involvement
At the core of every world-class institution are compassionate people who care about their community and the work they do.
Become a volunteer

Reasons to volunteer

Community events

Meet our volunteer team

More about volunteer & donor impact

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Care Coordination at Grand River Hospital

Grand River Hospital and Tamvoes are working together to improve the outcome of patient experiences while at Grand River Hospital.

Click here to learn more.


Coming to see us?


Coming to see us?

Visiting a friend or family?

Check out the hospital guidelines before your visit to understand.

About your hospital stay

Check out the patient guidelines to find out what to bring or how to prepare for receiving care for short-term appointments and inpatient stay.

Guidelines for visitors Guidelines for patients

Find your way around the hospital


Our parking and transport options


Our parking and transport options

Grand River Hospital provides affordable and accessible parking for all patients and visitors at our Kitchener Waterloo and Freeport campuses, with onsite support to help you.

More about parking at our campuses

Discounted parking passes

Pay-for-transport options

Support Parking for Patients in Need

We’re here for you

Formal Visiting

7:30am to 8:30pm

We are more than happy to welcome families and other partners in care 24/7 based on individual patient care needs

Kitchener Waterloo Campus After Hours Access

11:00pm to 5:45am

Please enter through the emergency department and check in with the security office

Freeport Campus After Hours Access

8:30pm to 6:00am

Please use the security phone at the main entrance to notify of your arrival

Emergency Room



Find out where to go if your issue isn't urgent.

Non-Urgent Care Options

Grand Ideas

Featured Story

A Dedicated Team Shapes the Future of Cancer Care One Run/Walk at a Time

Earlier this month, we celebrated the 7th Annual Run/Walk for Grand River Regional Cancer Centre. This year, Rich Peers and his team raised an incredible $12,560, bringing their cumulative grand total to $60,150 for local cancer care!

“I can’t think of a better place to fundraise for, and I know we all have a connection [to the Cancer Centre] and a commitment to see this hospital do well,” Rich said of his team and why they come together each fall to fundraise with this annual event.

“It’s a real honour and a privilege to be able to contribute to [Grand River Regional Cancer Centre] while we can,” said Merlin, one of Rich’s teammates. “I’m grateful to have such a world class facility so close to home and available not if we need it but when we need it.”

On October 22nd, the team held their seventh fundraiser for the Cancer Centre at Huron Natural Area from 7 a.m. to 7 p.m. — the first time they’ve been able to come together for the event in person since 2019.

“The last two years we’ve been kind of spread out doing this on our own,” said Rich, “and to have a chance to be able to do it this year together was awesome.”

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Donor Stories

John’s Story: A Legacy of Community-Centred Culture and Care

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Community Stories

The May Court Club of KW Makes Christmas Dreams Come True

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